Returns & Exchanges

European Wax Center is committed to your skin's health and satisfaction, offering a 30-day return window for most professional-grade products purchased at our centers or online. If a product does not meet your expectations, we are happy to facilitate an exchange or provide a full refund to the original payment method.

Return Process

• 1.
  Review Policy

  Ensure your item was purchased within the last 30 days and is either in its original packaging or gently used.

• 2.
  Locate Receipt

  Gather your original sales receipt or order confirmation email to verify the transaction details and purchase price.

• 3.
  Visit a Center

  Bring the product and proof of purchase to any European Wax Center location for an immediate exchange or refund processing.

• 4.
  Contact Support

  For online orders that cannot be returned in-person, contact our Guest Services team to receive a return authorization and shipping instructions.